CONDITIONS OF SALE
Terms of sale
Terms of sale
LAST UPDATED: December 2020
The sale of the products through the website www.tk1firesrl.it will take place directly from Tk1fire srl based in Semproniano Via G.Matteotti 57 -58055 (GR) Italy with share capital of € 1,000.00 (hereinafter "the Company")
Anyone who places an order makes an offer to purchase a product under the following terms and conditions.
The user who by accessing the site wishes to proceed with the purchase of the products offered therein, can do so only if it is any natural person who acts on www.tk1firesrl.it (hereinafter the "Site") for purposes not related to the own commercial, entrepreneurial or professional activity, possibly carried out (hereinafter the "Customer"). If the user does not meet these requirements, the commercial transaction cannot be completed and / or accepted.
All orders are subject to availability and confirmation of the order price. Shipping times may vary based on immediate availability in stock and any guarantees or forecasts relating to delivery times are limited to Italy and in any case subject to any delays due to the postal service or due to force majeure for which we will not be responsible. To conclude a contract with the Company it is necessary that the Customer is 18 (eighteen) years old and that the same is in possession of a valid credit or debit card issued by a bank deemed reliable by the Company, or has the legitimate account availability / PayPal account. In any case, the Company reserves the right to refuse the order. If the order is accepted temporarily, the Customer is informed by e-mail at the address provided by the same. When the Customer places an order, he undertakes to ensure that all details provided are true and accurate, that he is authorized to use his credit or debit card to place the order and that he has sufficient funds to cover the value of the entire purchase. The cost of products and services for the foreign market (outside Italy) could be different depending on the commercial policies of the destination country. All prices shown may be subject to such variations. Prices are indicated in Euro currency. using your credit or debit card to place your order and has sufficient funds to cover the value of the entire purchase. The cost of products and services for the foreign market (outside Italy) could be different depending on the commercial policies of the destination country. All prices shown may be subject to such variations. Prices are indicated in Euro currency. using your credit or debit card to place your order and has sufficient funds to cover the value of the entire purchase. The cost of products and services for the foreign market (outside Italy) could be different depending on the commercial policies of the destination country. All prices shown may be subject to such variations. Prices are indicated in Euro currency.
1.ORDER AND ACCEPTANCE
When the Customer places an order, he will receive an e-mail confirming receipt of the order: this e-mail will only be a confirmation of receipt of the order and will not constitute automatic acceptance of the same. The contract will not be concluded until the Company sends the confirmation by e-mail that the products ordered by the Customer are available and have been sent. Only the number of goods indicated in the confirmation e-mail sent at the time of shipment will be included in the final contract.
2.GUARANTEES AND INDICATION OF PRODUCT PRICES
On www.tk1firesrl.it only products marked with the registered trademark Tk1fire are offered for sale. The Company does not sell used products, irregular or of lower quality than the corresponding standards offered on the market. The Jeans body trainer brand products purchased on www.tk1firesrl.it are sold directly by the Company. The essential characteristics of the products are presented on www.tk1firesrl.it within each product sheet. The images and colors of the products offered for sale on www.tk1firesrl.it however, they may not correspond to the real ones due to the Internet browser and monitor used by the Customer. Purchase requests from countries not included among those displayed in the "SHIPPING" section will not be accepted. All products are equipped with an identification tag with an identification production lot attached to the garment. The Customer will not be able to remove the tag and the from the purchased products, which are an integral part of the product. The Company, in case of exercise of the right of withdrawal by the Customer, has the right not to accept the return of products that do not have the relative tag or that have been altered or tampered with in their essential and qualitative characteristics or that have been damaged. .
3.PRICE AND AVAILABILITY
Product prices may be subject to updates. The Customer must ascertain the final sale price before submitting the relevant order form. If applicable, the price is inclusive of VAT. If due, delivery costs will be added separately; such additional costs will be clearly indicated if they apply and will be included in the "total cost".
Without prejudice to the above, the obvious material error reported in the price within the category pages and / or in the product sheets, compared to the commonly known price of the chosen product, entails the right for the Company not to confirm the shipment and proceed with a refund. immediate value of the purchase paid by the Customer without the latter being able to make exceptions in this regard.
In any case, the Client will receive timely communication from the Company's customer service.
Payment can be made by the Customer with credit cards, PayPal, cash on delivery and debit cards, of which the same has legitimate availability.
After receiving the order, the Company will carry out a standard check of verification of the data provided and pre-authorization of the payment method chosen by the Client, to ensure that there are sufficient funds to carry out the transaction. Products will not be shipped until this pre-authorization check has been completed. Credit cards will be subject to verification and authorization by the issuer of the same, and if this entity delays or does not authorize the payment, the Company will not be responsible for the delayed or non-delivery respectively.
A pre-charge will then be made on the Customer's credit / debit card and the order will be temporarily accepted. The actual debit of the payment on the Customer's credit / debit card, including the price for the purchase of the products and the shipping costs (if due), as indicated in the order form, will be made when the definitively accepted order will leave the Company's warehouses. A confirmation email will be sent to the email address supplied by the Customer, with all the relevant information on the order and delivery terms.
In case of payment by credit card, the financial information (for example, the credit / debit card number or its expiry date) will be forwarded via encrypted protocol to the banks that provide the related remote electronic payment services. Furthermore, this information will never be used by the Company except to complete the procedures relating to the purchase made by the Customer and to issue the relative refunds in the event of any product returns, following the possible exercise of the right of withdrawal, or if it is necessary to prevent or report to the competent authorities the commission of fraud on the Site.
4.1 Payments and orders. During the purchase process, before finalizing the payment, in accordance with these general conditions of sale, the Customer can change the details of the order. The customer can also choose the preferred payment method between credit card or cash on delivery. Once the transaction is completed, the Customer will receive a courtesy receipt, unless he has selected the payment method with cash on delivery. With regard to validation checks and authorization of credit / debit cards and methods and terms of debit, the provisions described above will apply.
International shipping is available for goods purchased on the Site. You can view the countries to which the Company can ship the goods by consulting the FAQ section .
Shipping and handling rates will depend on the country to which the goods are to be shipped and on the delivery times requested by the Customer. You can consult a list of shipping and handling rates and delivery terms by consulting the "Orders and Shipping" section . The goods will become the property of the Customer upon delivery of the same. As soon as the Company, through a specially appointed courier, has delivered the goods to the address indicated by the Customer, the latter will become responsible for it, and this also in the event of any loss or damage suffered by the same from the time of delivery. .
The Customer is invited to refuse the package if this is tampered with or not intact at the time of delivery and to send timely communication to our customer service. We will immediately check and provide you with prompt feedback.
6. RIGHT OF WITHDRAWAL AND RETURN - PURSUANT TO ART. 64 AND FOLLOWING D.LGS 206/2005 AND SUBSEQUENT AMENDMENTS D.LGS 21/14
The Customer has the right to withdraw from the contract without giving any reasons and without any penalty within the following 14 working days from receipt of the products. To exercise the right of withdrawal, the Customer is required to inform the Company of the decision to withdraw from the contract by means of an explicit written declaration. The Customer must complete the online return form, making sure that the products are in the same condition as they were when they were received with all warranty seals attached. The Customer must send the package by pasting the pre-printed and prepaid label on the original box (or a different but equally sturdy one) in order to cover the initial destination label at his address. The Customer must return the goods to the address indicated in the pre-printed label, without undue delay and in any case within 14 (fourteen) working days from the day on which the Customer's withdrawal from the contract will be communicated. The deadline will be met if the Customer sends the goods before the expiry of the period of 14 working days. The Customer must book the collection of the return by contacting the same courier who delivered the package, agreeing on the date and time of collection. The Customer can only ship the return from the country from which he placed the order. If the Customer's return does not meet the conditions listed, the return will be rejected and will not be refunded. The deadline will be met if the Customer sends the goods before the expiry of the period of 14 working days. The Customer must book the collection of the return by contacting the same courier who delivered the package, agreeing on the date and time of collection. The Customer can only ship the return from the country from which he placed the order. If the Customer's return does not meet the conditions listed, the return will be rejected and will not be refunded. The deadline will be met if the Customer sends the goods before the expiry of the period of 14 working days. The Customer must book the collection of the return by contacting the same courier who delivered the package, agreeing on the date and time of collection. The Customer can only ship the return from the country from which he placed the order. If the Customer's return does not meet the conditions listed, the return will be rejected and will not be refunded.
After returning the products, the Company will make the necessary checks relating to their compliance with the conditions and terms set forth herein. In the event that the checks are concluded positively, the Company will send the Customer, via e-mail, the relative confirmation of acceptance of the products thus returned. Whatever the payment method used by the Customer, the refund will be activated by the Company no later than 14 days from the day on which the same received the goods. The reimbursement may be suspended until receipt of the goods or until the Customer demonstrates that he has returned the goods.
If there is no correspondence between the recipient of the products indicated in the order form and whoever made the payment of the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be carried out by the Company, in in any case, towards the person who made the payment. The Company uses the couriers indicated in the "Returns and Refunds" section as a freight forwarder to return products.. Through these couriers, using the pre-printed adhesive label attached to the package containing the products, the Customer can return the products to the Company, without personally paying the necessary expenses. According to the methods and terms provided for exercising the right of withdrawal, this method allows the Company to pay directly, on its behalf, the costs of returning the purchased products, freeing the Customer from any payment obligation towards the shipper. This method also allows you to check, at any time, where each package is, freeing the customer from any liability in case of loss or damage to the products during transport. In case the Customer decides to use, for the return of the products,
8.PRODUCT IDENTIFICATION CARD
All products offered for sale by the Company will be equipped with an identification tag attached with a disposable seal, which is an integral part of the asset. The Company invites the Customer to try the product without removing the tag and the relative seal because returned products without them will not be accepted.
Discount codes may be periodically offered to individual account holders or generic promotional discount codes at the Company's discretion. Discount codes relating to accounts can only be applied to purchases made through the account for which a discount code has been offered and registered and for the period of time for which they have been granted, only after the transaction is completed. The promotional discount codes may be applied in relation to all purchases or specific purchases made through the Site. The methods and any limitations on the use of the discount code will be communicated by the Company through the same message that will warn of the existence of the discount code itself. .
10. THE COMPANY'S LIABILITY TOWARDS THE CUSTOMER
11 GENERAL CONDITIONS
The contract between the Client and the Company is governed by Italian law.
Failure or delayed exercise by the Company or the Customer of the rights enshrined in the contract will not preclude their exercise later, except for the terms of the law.
If any provision contained in a contract is found to be invalid or unenforceable by law, that provision will be removed without the remaining terms being affected.
For any further clarification on these conditions, the Customer can contact the Company's assistance service by email: firstname.lastname@example.org@tk1firesrl.it or by calling: +39 3755858007